The Interior Crisis Line Network is your community safety net of C.A.R.E., providing

Confidential, Accessible, Research-based, Empowering support

for people in the Interior Region of BC. by phone or chat.

Want to be of support?

We are looking for a part-time Program Manager for the regional crisis line service as well as volunteer Crisis Line Responders. Consider joining our caring, committed, and positive team! Click Learn more

How does it work?

The Interior Crisis Line Network (ICLN) is an innovative network linking five community-based partner agencies to provide 24/7 support across the Interior Health Region. 

The network is founded on the principles of providing 24/7/365 that truly C.A.R.E.s incorporating Confidentiality, Accessibility, Research, and Empowerment.  

Skilled and caring Crisis Line Responders provided over 620,000 minutes of compassionate support, skilled crisis de-escalation, suicide prevention & life-saving intervention in 2021/22.

In addition to providing 24/7 crisis line support through the regional Crisis Line Network (1.888.353.2273 (CARE), we also answer calls from the Interior Region on the provincial Suicide Line (1800Suicide), provincial Mental Health Line (310-6789) and the Canadian Suicide Prevention Service (1.888.456.4566).

We also provide Crisis Chat services during specific times (5pm-9pmPT/6pm-10pmMT Thursday through Sunday).

24/7 support is also available through the Canadian Suicide Prevention Service (1.888.456.4566) or via text at 45645 during specific hours (1pm-9pmPT/2pm-10pmMT 7 days/week).

Learn more about how ICLN works…

How can I help?

Photo Credit: ms.akr

Photo Credit: ms.akr

There are many ways to contribute to strengthening the community safety net in your community by contributing to the Interior Crisis Line Network.  

Call volume has doubled over the last six years and though we answered 40% more calls last year, the reality is the growing need in our communities can outweigh our resources.  

By volunteering, donating or raising awareness of our service, you can make a powerful difference.

Working together we can create truly caring, connected and compassionate communities that are safe for everyone. 

Learn more about how you can contribute…

 

Other Resources?

Looking for some resources in your community?

Support is a call away.  Simply call 1.888.353.2273 24/7 or reach out via chat during active chat times and a trained Crisis Line Responder will provide you with information about what's available and work with you to problem-solve.

Some general resources and information on upcoming trainings or trusted sources of information are available on this site.

Learn more about upcoming events …

“Just knowing someone cared enough to answer the phone and listen to me made such a difference. It was a turning point.”
— Crisis Line Caller

ADMINISTRATIVE CONTACT:

ADMINISTRATIVE ONLY Phone: 604.256.3153

Administrative Office: c/o 100 – 1000 21st Ave. North, Cranbrook, BC, Canada, V1C 5L9

(C) 2023